Our UX Design Service

Delivering a complete digital experience is like glue binding together all touchpoints, connecting devices, and creating omnichannel experiences. Using best practices and techniques, with a thorough understanding of all the latest technology tools, Crayon Infotech the leading UX Company in Mumbai creates a solution that is both intuitive to use and tailored to match clients’ specific user tasks and business goals.

We always make sure that the top user is at the guts of our design considerations, offering a variety of design services from UX research to interaction design, also as full usability audits. Our UX design approach is rooted in collaborative and iterative design, and our participatory mindset, coupled with our open communication approach is how we always work. We believe success rests upon data-driven user insights.

Our experts design and create digital experiences that are purposeful and enjoyable for end-users, as well as for our clients. Clients’ users are our priority, and our minimum goal is a client’s maximum satisfaction. At Crayon, UX design agency in Mumbai we focus on what’s important for our clients and will make sure that all requested and required features are discussed and delivered.

UX Research

UX Research

Our design experts identify and recommend the best possible user experience for digital solutions.

  • Brand Requirements
  • Business & Technology Requirements
  • Secondary Research
  • Market Trends & Analysis
  • Benchmark Analysis

Wire Framing

UX Design

Leveraging years of design experience, we transform the proposed solution into a proper design. We assist you across the UI/UX journey from wireframes to user flows to prototypes.

  • Information Architecture
  • Interaction Design
  • Usability Engineering
  • User flows
  • Wireframes

Interaction Design

UX Strategy

Our dedicated UX design company helps you build groundbreaking digital solutions and applications and enables businesses to deliver compelling user experiences across all channels.

  • Visual Design and Branding
  • Graphics Detailing
  • Prototyping
  • Review and Validation
  • User Acceptance

How We Work

  • Talk to One of Our Domain Experts

    Crayons’ expert will work with you to understand the goals, technical needs, and team dynamics.

  • Work with Hand-Selected Talent

    Within days, we’ll introduce you to our professional team for your project.

  • The Right Fit, Guaranteed

    Work closely with our team members, who will deliver quality work within the time frame

Ux Solutions For Higher Engagement And Improved Experience

  • Navigation

    When you have a big website with multiple pages, navigation becomes an important aspect of easy exploration and improved experience.

  • Content and Visual Elements

    The right UX/UI design services allow you to augment your web experience for your users by improving graphical and content elements of your websites.

  • Brand Uniformity

    Logos and website unique design impact your user psychology and some experience stay with your users for a long time, helping you in creating a brand identity.

  • Engagement

    Engagement is improved as your web experience can technically help your users choose you over your competitors and have more conversions.

  • SEO is improved

    User-friendly design is the first thing that helps you in improving your ranks on organic searches and thus web designing helps you achieve it easily.

  • Ideology

    Your brand is differentiated based on your brand ideology and vision and that should resonate in your website allowing your users to connect with your product and services.

Some of Our Key Features

  • Software Research and Analysis.
  • Customer Analysis.
  • Product Structure.
  • Prototyping.
  • Testing.
  • Deployment.


There are many reasons why specializing in user experience is often beneficial for business. Basically, there are two main factors that make the user experience vital.
User experience can assist you to increase your revenue.

Humans are impatient, so it’s important to think about the way to reduce the extent of effort your users have to absorb in order to maximize the number of conversions on your product.
On the opposite hand, if your product is in a position to assist your users to complete their tasks or solve their problems as quickly as possible, this may leave an enduring impression; one among which they’re going to happily mention to their friends and family.

Investing in user experience upfront can significantly reduce costs down the road.
Preventing possible usability issues from the outset is much less expensive than fixing them later with product amends. After all, design changes are far easier to make than development changes and thus less expensive.

The howls of frustration that we hear on many UX projects are often to undertake to with how badly misunderstood the UX role is in business. Here are the foremost things that everyone should realize UX work.

The design is predicated upon a particular understating of users, tasks, and environments. If you propose to style a product your users will love, you want to have a thought of what your audience actually wants and wishes. And this means user research should be a crucial neighborhood of the UX design process.

The design should be driven and refined by user-centered evaluation. But often, designers assume that people who will use their interfaces behave and react a touch like them. In psychology, it’s called the false-consensus, which can be bent to assume that others share our beliefs and may behave similarly during a given context.

Many people believe that there’s one universal UX process which can be applied to all or any or any projects. Unfortunately, there’s no such thing as a one-size-fits-all UX design. While it’s possible to define individual steps for each project, a specific UX process should be selected to support project requirements.

Prototyping is creating a model of a product in order that they are often tested. Prototyping allows you to check your hypothesis before spending time with an engineering team building a particular product. Skipping prototyping and putting tons of effort into building an actual product is another common and dangerous mistake.

iterative process. It’s important to know that UX design (UXD) isn’t a linear process. The phases of the method often overlap, and typically, there are tons of back-and-forths. Instead, refine ideas to the aim where you’ll test them with real users, collect valuable feedback, and iterate supported this feedback.

Errors occur when people engage with user interfaces. It usually occurs because users made mistakes, or at times they happen to be an app failure. Regardless of the cause, these errors and the way they’re handled have an enormous impact on the user experience. Whenever possible, design the merchandise to remain potential errors to a minimum.

The design team should include multidisciplinary skills and perspectives. Anyone who has worked within the sector of user experience will know that there is a dizzying array of job titles. But it’s an incontrovertible fact that good design teams will have a variety of skills: user researchers, information architects, interaction designers, content designers, and visual designers.

Our approach starts with questions…lots of questions. Answers to the questions often identify needs the merchant didn’t know that they had and switch some priorities into secondary concerns. this is often a crucial initiative – to spot the requirements and prioritize them.
Next we specialize in personas. Personas will segment shoppers into groups then identify what’s important or not important to each of these groups.

Once personas are identified and requirements are clear, a sitemap and wireframe design begin employing a combination of best practice and understood requirements. The wireframe designs undergo the primary pages first (homepage, category page, product page, cart page) then specialize in unique pages, functions, or features. the result should be a visible representation that supports the approved requirements for the project.

The user-centered design could also be a process or set of tools used to design a service that focuses on what users need at the very beginning and continues throughout development until launch. Typically services are designed from a technical and business perspective, considerately for users added in later. Instead, User-centered design ensures the service focuses on what users need before balancing this with the technical and business requirements.

We follow two important steps at Crayon Infotech. We first study the user’s behavior and plan a wireframe, using the combination of different inputs. The next step is to use this wire-frame based interface. The designers of the interface construct all the weather a user is handling. Making it simple yet attractive is not an easy task, but the magic is created by our top designers.

While developing and designing the UX we do not only concentrate on making the software much more appealing to the users but also how can we improve the functionality and provide a quick result as well. We analyze the software, predict the targeted customers, and how they want their experience to be, represent the end product with the most delightful and rewarding manner.