Resource Outsourcing / Remote Technology
Serving standard technical issues and improving efficiency so technical support services can be scaled. Providing a highly experienced, skilled team for managing more complex problems that need higher-level support by stretching every metric. We go beyond KPIs to diagnose and resolve technology and software every time. This keeps costs down, aids in customer retention, and optimizes the CX.
We recruit and hire top talent so knowledgeable specialists are going to be assisting your B2B and B2C customers with tech support issues as they arise. Our proven recruiting and retention processes mean we will cost-effectively and quickly scale to raised manage new product releases or seasonal fluctuations.
Our outsourcing service teams receive complete dedicated operations management training along with quality assurance. These qualities are then observed in our staff while they are performing and delivering their assigned task.
How Does Outsourcing to Crayon Infotech Benefit You?
A properly functioning department requires well-trained staff and additional office space. Most small and medium-sized businesses prefer to outsource their resources instead of hiring professionals and expanding their office space. Once the resources are outsourced, you can easily avoid overhead costs. Moreover, outsourcing costs are variable and may be expanded or reduced consistent with your business requirements.
Easy Risk Management
Outsourcing services help to reduce business risks. Mostly laws and services gets updated regularly, and it becomes difficult for companies to stay up-to-date with the newest technologies and business methodologies. Outsourcing firms have professionals who keep themselves abreast of the latest laws and services. Moreover, when services are outsourced, companies can always remain ensured about uninterrupted services. In short, outsourcing services give access to a pool of talent that knows the latest changes in the market.
Most companies outsource HR functions because it results in greater efficiency within the human resource department. Outsourcing services help streamline significant activities. When companies outsource services, they get more time to focus on profits and other core business activities.
Management of Employee Performance and Organizational Development
The overall development of a corporation helps support employee growth. Often, the overall quality and the time to deliver improve when you have a service provider compared to a set-up wherein these things are handled internally. Outsourcing firms monitor the performance of employees along with training them. This, in turn, reduces the administrative responsibilities of the in-house managers.
One of the key reasons why resources are outsourced is to ensure that the department functions smoothly. For instance, if your business is facing an influx of information, you can always fulfill the immediate requirements by outsourcing resources. This also enables the company to keep working as it always has. Flexibility comes as a key advantage of human resource outsourcing that can’t be overlooked.
Brands We Served
- Tractor Guru
- India Food Network
Outsourcing Services We offer
We are offering an assortment of services to clients across diverse industries. Here are some of our popular outsourced services.
- Ui-Ux Designers
- Graphic Designer
- UX Developer
- PHP Developer
- Marketing Manager
- SEO Executive
- Social Media Manager
- Content Writer
- 2D Video Maker
It is a standard misconception that an indoor IT staff can address issues more quickly than a foreign IT worker. With modern technologies, outsourced IT workers can remotely configure, manage, repair, and support any sort of IT resource that you simply need help with.
Even if you switch to a managed IT services model, there are several reasons to stay members of your current team. For one, an indoor IT team can handle more of the repetitive tasks that don’t require specialty knowledge of a particular technology. Also, handing much of your IT support needs over to a managed services team will allow your internal IT staff to figure on aligning your IT strategy together with your business goals and objectives.
Sometimes, technology issues transcend the knowledge and knowledge of these assigned to resolve them. If your internal IT staff comes across a drag that it cannot solve, it’s to usher in pricey consultants to try to do the work . It takes time to seek out the proper partner and have that partner cleared to figure on your systems.
With the proper managed services partner, issues that can’t be resolved are passed up to higher tiers of support within the partner’s company. Managed services providers with an outsized pool of talent will always have someone on staff who can help with the more complex issues.
My business adheres to strict compliance and security standards. If I outsource IT hiring, will I be at risk?
Your company won’t suffer any additional risk from a managed services team if you’re taking the time to seek out the proper one. Reputable managed services providers take an equivalent care with their IT hiring as most companies do. Workers are screened and monitored just like any other job.
How would you uninstall the previous version of the software while installing the latest version? This can be done using the pre-deployment activities.