This document applies to Crayon Infotech Pvt Ltd Services.

This page contains information regarding Crayon Infotech Pvt Ltd. Privacy Policy and Terms of Use. If you have questions or concerns regarding this statement, please contact us at info@crayoninfotech.com.

Crayon Infotech Pvt Ltd commits to the privacy of our customer information, any information shared with us is never shared with any third party unless either you give us explicit permission to do so or the law of the land requires us to do so.

Our site uses forms in which you give us contact information (your name, address, daytime telephone number, and email address) so you can place orders, request information and support, and make product suggestions. This information will only be used by a designated sales manager to make contact and build a service proposal for you. The information you leave including your contact details, project information and development ideas will either be archived in your protected client folder or destroyed if we do not win your business.

We use information gathered about you from our Site statistics (for example your IP address) to help diagnose problems with our server, and administer our Web site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse of our system.

If you choose to save login details for the client console we will use cookies to identify you each time you visit our site.

This site also contains links to other sites. Crayon Infotech Pvt Ltd is not responsible for the privacy practices or the content of such Web sites.

Services

Crayon Infotech Pvt Ltd services include but are not limited to web design, software development, reselling of commercial products and digital marketing activities. Every service we deliver is designed to contribute to the clients success, we work as a hired hand to build software systems that clients need and retain no intellectual property once the software has been deployed and bills paid.

Customer information access is strictly limited to our DevOps team via dedicated safe IPs and hardened passwords that are changed on a schedule. Our systems are PCI verified and are constantly scanned for vulnerabilities.

Customer information is the customer’s property, Crayon Infotech Pvt Ltd retains no rights whatsoever to customer information.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Updating Your Information.

As a customer of Crayon Infotech Pvt Ltd, you may alter your customer information or opt-out of receiving communications from us and our partners at any time.

Sending Emails

We use emails to communicate with you, confirm your placed orders, and send information that you have requested. We also provide email links, as on our “Contact Us” page, to allow you to contact us directly. We strive to promptly reply to your messages.

The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will never be shared with any third party.

Changes in Our Practices

If we make material changes to our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation or notify you directly via email if you are an existing client. Minor changes will be immediately effective upon reposting this privacy policy on the Crayon Infotech Pvt Ltd Web site.

Service Provider

We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Information Collection and Use

Crayon Infotech Pvt Ltd collects personally identifiable information when you use certain Crayon Infotech Pvt Ltd products and services. Crayon Infotech Pvt Ltd may also receive personally identifiable information from its resellers and other business partners.

When you register with Crayon Infotech Pvt Ltd, we ask for your contact information (such as your name, street address, and email address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.

In the course of processing a payment transaction, we typically receive from the merchant or financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished to the merchant or financial institution in placing the order. We do not acquire any information directly from consumers through the www.crayoninfotech.com Web site.

The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using our payment services. It may include, for example, the amount of the transaction, the consumer’s name, credit card number and expiration date, checking account number, billing address, and shipping address.

Crayon Infotech Pvt Ltd uses the information collected to fulfill your requests for certain products and services, process payment transactions, facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials, new products and services, and products and services offered by Crayon Infotech Pvt Ltd business partners. Personally, identifiable consumer information is used to process payment transactions and for no other purpose.

Crayon Infotech Pvt Ltd does not offer services or sell products to children. Crayon Infotech Pvt Ltd does not request or knowingly collect personally identifiable contact information from anyone under the age of 18.

What Happens to my Personal Information if I Terminate my Crayon Infotech Pvt Ltd Account?

When you cease to be a Crayon Infotech Pvt Ltd customer all of your personally identifiable information is placed in “deactivated” status on our relevant Crayon Infotech Pvt Ltd databases. However, you should know that the deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to resolve disputes or enforce our agreements.

Contacting the Web Site

If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, please contact us at info@crayoninfotech.com.

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